Do you have month to month plans available or do I have to sign a contract?
We have month to month plans available. You would be required to pay the full price for the handset.
How long is the agreement?
The agreement is for two years, beginning the day your service is activated or when you agree to the terms and conditions of the service. If you decide not to continue or activate the service, your phone must be returned within 14 days of receipt in accordance with our Return Policy.
What is the early termination fee?
The early termination fee is $350 per line, and is prorated based on the length of the agreement.
If I started a call before my nighttime minutes started that continued past 7:00 PM, would those minutes count towards my night and weekends or my anytime minutes?
The time when the call starts would determine whether it was considered nighttime or anytime. If a call started at 6:45 am that lasted until 7:15 am, the call would be considered a nighttime call. If the call started at 6:45 pm and lasted until 7:15 pm, it would be considered an anytime minutes call.
Do you have rollover minutes?
No. We do not have rollover minutes with our service but have a variety of plans so you can choose the one that most closely fits your calling habits.
How many lines are required for a family plan?
There is a minimum of 2 and a maximum of 5 lines.
Can I change my rate plan?
Yes. You can change the rate plan at any time with no additional charges. The change will be effective immediately. We advise you to contact our Member Services Team to review any pro-ration of minutes that occur when you change from one plan to another in the middle of a billing cycle. Pro-ration of minutes can result in overage charges.